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Business Skills Courses
- Communicating with Impact Using NLP
- Conflicts & Differing Cultures at Workplace: Are We Communicating Effectively?
- Dealing with Difficult People in Manufacturing
- Dealing with Difficult Stakeholders
- Developing Workplace Interaction & Interpersonal Skills
- Enhance Your Communication Skills
- From Conflict to Collaboration
- Influential Communication at Work
- The Power of Effective Communication & Interpersonal Skills for Professional
- Towards 5-Star Communication Skills in Providing Excellent Service
- Achieving Corporate Excellence through Dynamic Leadership & Entrepreneurship
- Being the Coloured Brain Leader
- Call Centre Team Leaders Training Workshop
- Effective Supervisory Skills & Personal Development for Middle Management & Executives
- Essential Leadership Skills for Supervisors and Managers
- Executive Development Program
- Lead to Win - Transformational Leadership
- Leading in Crisis - Taking Command & Control of Crisis Situation & Communication
- Management Development Program
- Strategic Management and Leadership
- Supervisory Development Excellence Program
- Supervisory Enhancement for Leadership Excellence
- Supervisory Skills for Factory Supervisors
- The Right Leadership Style for the Leaders of 21st Century
- The Situational Leadership Skills
- The Ultimate Leader
- Call Centre Operation Management for Team Leaders
- Call Centre Team Leaders Training Workshop
- Complaints Management: Customer Feedback & Complaint Handling
- Customer Service Excellence
- English Communication for Call Centre Environment
- Handling Difficult and Demanding Customers
- Power Phone Image at Front Desk
- Servicing at Call Centres
- Telephone Techniques & Etiquette for Call Centre Professionals
- Telephone Techniques that Win Customers
- Achieving Customer Service Excellent with Effective Communication Skills
- Complaints Management: Customer Feedback & Complaint Handling
- Creating Lasting Impressions Even in the Most Challenged Situation
- Customer Centric Service - The Business Success Factor
- Customer Relationship Management - Art of Customer Retention
- Customer Service Excellence
- Excellence Customer Service for Branch Staff
- Handling Difficult and Demanding Customers
- Impressing Customers at First Sight
- Managing Difficult Customers
- The STAR Principles Towards Excellent Customer Service Mindset
- Towards Addressing the Needs of Difficult Customers through Effective Communication
- Towards Excellent Customer Service through Effective Communication
- Corporate Grooming and Etiquette
- Corporate Grooming & Business Etiquette Workshop
- Corporate Grooming, Protocol & Business Etiquette for Professionals
- Email Etiquette
- Ethics at Workplace
- Grooming Etiquette and Understanding Personality Workshop
- Personal Grooming & Etiquettes
- Power Phone Image at Front Desk
- Professional Image & Etiquette
- Telephone Techniques & Etiquette for Call Centre Professionals
- Telephone Techniques that Win Customers
- Writing Effective Emails
- High Impact Sales Workshop
- Improve Sales Skill Using NLP Techniques
- Introduction to NLP Selling Techniques
- Power Pack Sales Workshop
- Relationship Selling
- Inspiring Public Speaking & Presentation Skills
- Power Business Presentation - Personal Branding & Image
- Powerful Presentation Skills
- Presentation Skills - Speak It Right!
- Successful Presentation Skills
- Effective Business Writing Skill for Professionals
- Effective Email Writing for Debt Collection
- Effective Report Writing for Business
- Enhancing Professional Writing Skills
- Report and Proposal Writing Skills
- Writing Great Business Reports
- Administrative Enhancement Skills
- Administrative Transformation Excellence
- Clerical Development Program
- Effective Secretarial and Office Management
- Evolution of the Office Administration
- How to Manage and Organise Office Records and Files Efficiently
- Office Administrative Skills
- Secretaries Week Special
- Bringing out the Best in You: Effective Personal Development for Employees
- Indoor Team-building: Building a Dynamic Team
- Lead to Win - High Impact Team Synergy
- Team Dynamics - Realign Team Towards Excellent Performance
- Team-building: Avatar Experience
- Team-building: Integration to Progression
- Team-building: T.E.A.M Towards Excellence
- Team Building - Bond to Win
- Team-Building for High Performance
- Analytical & Critical Thinking Skills
- Box Breaking Problem Solving & Decision Making Skills
- Creative Thinking and Problem Solving Workshop
- Critical Thinking & Decision Making
- Innovation and Creativity for Better Performance
- Mind Mapping Techniques - Enhance Your Thinking Skills
- Synergized Problem Solving Using Analytical & Creative Thinking
- Manage Time & Achieve Results
- Stress Management: Are We Managing Stress Effectively?
- Time & Stress Management - Enhance, Organize & Performed
- Time Mastery - Plan & Organize
- Time Management Skills
- Crossroads
- Developing & Maintaining Positive Attitude at Workplace
- Dimensions of A Top Achiever
- Fear the Clock, Ignore the Compass - Relishing Self-Improvement
- Finding the Meaning & Developing Joy at Work
- Business English Communication
- English Communication for Call Centre Environment
- English Communication Skills at Workplace
- Grammar is a Tool
- Effective Negotiation Skills
- Negotiation Power - Pitch It Right!
- Negotiation Techniques That Bring Results
- Strategic Sales Negotiation for Profit
- Coloured Brain Communication Trainer Certification
- Directive Communication Psychology Trainer Certification
- Fundamental of Train-The-Trainer
- Emotional Excellence at Workplace